We require £20 deposit for every new treatment booked at East Park Thai Massage Therapy. This deposit will be used as part payment towards your service and is fully refundable should you cancel within 24 hours for your appointment. All deposits will be used as part payment towards your final bill. Our cancellation policy is strictly 24 hours for all guests. If we don’t receive 24 hours notice to cancel your appointment then unfortunately, your deposit is non-refundable. All returning customers who fail to turn up for an appointment will be charged 50% of the previous service. We completely understand that things can happen at the last minute and can assure you that we will be sympathetic in certain circumstances.
Regrettably, we have had to put these measures in place because of the sheer volume of non-arrivals we have had, which in turn costs the salon hundreds of pounds per month.
You can book online and get the deposit refund after treatment. Or send messages or email for booking. Look forward to welcome you soon.
The importance of a client record…
As well as the legal implications, a client consultation is important for keeping a client’s record card up to date. After all, and if your has been visiting for years then chances are they won’t be in the same condition as first consultation. Please refill the form for up to date.
Please take a moment to read and sign form in 24 hour before your appointment.
No, treatment be provided with out the form.
Thank you for your cooperation.
As a standard practice after all treatments I wipe down my table, use clean towels for each and every client. Wash where possible and or sanitise my hands.
As well as my own hygiene, could I ask that ALL clients..
- to wash (take a shower) and if possible sanitise before arrive. No shower available here!
- Attend appointments alone, as close to your appointment time as possible.
- Bring a mask or face covering to wear during of your appointment.
Could I please ask that if you are feeling under the weather, ESPECIALLY if you have a high temperature, cough or cold symptoms please could you contact me as ASAP so we can reschedule your appointment.
Also please understand that if I am at all feeling poorly I will also need to reschedule your appointment.
Many Thanks to everyone in advance.
Welcome to wellness massage Therapy.
Please pre book in advance to avoid disappointment.
Look forward to welcome you soon.
Regards, Mam therapist